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City of Richmond is looking for a collection agency
Richmond City Hall is searching for a collection agency to recover up to $480,000 in fines and accounts that go unpaid each year.
City officials refer as many as 5,600 delinquent accounts to an outside agency each year—everything from outstanding invoices and licences to parking tickets and bylaw violations.
Accounts for bylaw fines range from $75 to $5,000, while outstanding accounts receivable can be much higher.
City hall is accepting requests for proposals until Sept. 4, and a contract could be awarded by the end of September. According to the proposal document, the city seeks to maximize the recovery of outstanding accounts while “minimizing public complaints related to collection activities.”
As a city contractor, the agency—according to the document—”shall not, under any circumstances, use any threats, intimidation, or harassment of a debtor in the collection of accounts.”